GDPR

Privacy policy and data processing (GDPR)

Protecting your personal data is essential to us. Below you will find information about what data we collect and how we handle it in line with the EU GDPR.

1. Who is the data controller?

The controller of your personal data is CrystalClean CZ (Pavel Götz), email: info@crystalcleancz.cz, phone: +420 602 587 980.

2. What data do we collect and why?

When you submit an enquiry form or contact us, we collect the following data:

First and last name (to identify the customer)
Email address and phone number (for communication and scheduling)
Cleaning location address (to deliver the ordered service)

We process this data to handle enquiries, perform the contract, and communicate about cleaning services. The legal basis is contract performance and legitimate interest.

3. Who can access the data?

Your data is strictly protected. We share it only with necessary processors who support the website or payments (for example secure payment processing via Stripe). We never share data with third parties for marketing purposes.

4. How long do we keep the data?

We keep personal data only as long as needed to complete the job and then for periods required by law (for example tax and accounting records).

5. Your rights

Under the GDPR you have the right to:

Request access to your personal data.
Request correction or erasure of data.
Object to processing.

For questions, contact us at info@crystalcleancz.cz.